Answer: Our minimum order quantity (MOQ) for most chemical products is typically 500 kg perorder, However, we can accommodate smaller orders on a case-by-case basis, especially for samplerequests or initial orders. For large volume orders, we offer custom pricing and flexible shippingarrangements.

Answer: Once your order is confirmed, the typical production lead time is between 7 to 15 businessdays, depending on the product and quantity, Shipping times vary based on the delivery method:for air freight, it usually takes 5-7 days, while sea freight may take 20-30 days, depending on thedestination, We ensure timely delivery and provide tracking information for all shipments

Answer: We offer a range of payment options to suit your needs, including: Wire Transfer (T/T): Preferred for most orders, with a 30% deposit upfront and 70% balancebefore shipment. Letter of Credit (L/C): Available for larger orders upon agreement, PayPal: Accepted for smaller orders or sample requests. Payment terms can be negotiated depending on the order size and client relationship.

Answer: Yes, we provide full quality documentation with every order, All of our products are testedto meet international quality standards, For example, Vanillyl Butyl Ether is verified to meet lSO9001 and FDA regulations, while our Levulinic Acid is certified by REACH for environmentalcompliance. We also provide custom certification on request, including testing reports, materialsafety data sheets(MSDS),and batch certificates.

Answer: Samples can be requested directly through our sales team. Typically, we offer samples ofour products, such as 1,2-Pentanediol or Vanillin, in quantities ranging from 50g to 500g,depending on the product, Sample orders are generally processed within 3-5 business daysShipping costs are borne by the client, but we offer a 10% discount on your first bulk order whenyou proceed after receiving the sample.